Discover how Ohio's innovative Deputy Registrar system saves taxpayer money, boosts customer satisfaction, and offers a proven, adaptable roadmap for other states to modernize their motor vehicle services.
Explore Ohio's BlueprintUSADRA champions the adoption of the highly effective Ohio Bureau of Motor Vehicles (BMV) and Deputy Registrar system across the United States. Most states operate a Department of Motor Vehicles (DMV) system that facilitates expensive, slow, and unaccountable motor vehicle services. We build awareness and assist states in replicating the successful public-private partnerships pioneered in Ohio, leading to more efficient, customer-focused, and cost-effective DMV operations nationwide.
For over 30 years, Ohio has operated its BMV using a unique and nationally recognized model. Instead of state-run offices, Ohio contracts with local entrepreneurs and civic leaders to serve as Deputy Registrars. This public-private partnership has cultivated one of the most efficient and customer-responsive motor vehicle systems in the country. DMV.com has ranked the Ohio BMV as the best DMV system in the country.
A Deputy Registrar is a private individual or entity appointed by the state to operate a BMV branch under a multi-year contract, selected through a competitive process based on qualifications and business plans. They adhere to strict performance standards and are accountable to the Ohio BMV, ensuring compliance with all operational, technical, and legal requirements.
Locally operated by community members, these offices typically offer friendlier service, significantly shorter wait times, and a stronger focus on meeting citizen needs effectively.
Ohio's model is remarkably cost-effective. According to it's own projections, the state of Ohio saves taxpayers over $209 million annually compared to the projected cost of state-staffed BMV locations, all while maintaining high service levels.
This public-private partnership combines private sector agility with public oversight. Deputy Registrars handle daily operations, allowing the state BMV to focus on regulation, quality control, and strategic direction.
The Ohio Deputy Registrar model, refined over decades, offers a scalable and proven framework to help your state modernize its DMV system. With a track record of high citizen satisfaction, fiscal responsibility, and operational resilience, Ohio's system is a clear demonstration of how public services can benefit from entrepreneurial innovation and strategic partnerships.
Download our concise Executive Summary: "The Ohio BMV Model: Key Benefits & Implementation Insights for Your State." Discover how this proven approach can transform your state's DMV services. Click the button below to download your complimentary guide directly.
For further information on the Ohio model, assistance in exploring its implementation, or to discuss your state's specific needs, please reach out to us.
Advocating Nationwide from Beachwood, Ohio